FAQS

Frequently Asked Questions

Krystlebot earrings can be found in-store via selected stockists found here and online on Krystlebot.com.

Every store has their own unique range and you won't find them in any other store, including my online store. Once that pair of earrings is gone, they are gone and I won't make them again so you have a truly unique, one-of-a-kind pair of earrings to wear or gift.

Great question and I hear you. Online shopping can be tricky. That is why you'll find a few images and a sizing guide video with each Krystlebot earring listing. The earrings are placed against my ears so you can see exactly how they'll sit.

Every device you use, a phone, laptop or tablet will have different colour settings so you may see some variations when you shop online. I take all my product photos and videos using natural lighting so you get the best representation of the earring colours. No articificial lighting or AI used here.

Currently we are shipping within Australia owning and hope to reach more countries soon.

Yes, we provide free standard shipping on all orders over $80 and express shipping for orders over $100.

You sure can provided the second order is placed before the first is shipped. Please include in the order notes your first order number to ensure these are linked correctly. For more info, check out the Combined Orders info here.

Due to the nature of earrings, returns aren't available. For more information, please view our returns policy.

Great question. You can find the best ways to care for your earrings via our comprehensive Care Instructions page here.